SHOPPING INFORMATION

Can I cancel the order if I do not want it anymore?

Yes, you can cancel the order within 30 minutes since placed, not for over 30 minutes.

Do you do back orders?

No, we do not do back orders. If an item is out of stock, our customer team will notify you as soon as possible and ask if you would like a replacement item. Out-of-stock orders will be canceled unless a replacement item is requested.

What kind of customization options do you offer for T-shirts and hoodies?

At Yumpfashions, we offer various customization options for our T-shirts and hoodies. You can choose from various design elements such as text, graphics, and logos and even upload your artwork. Our user-friendly customization tool allows you to personalize every detail, from the color and placement to the font style and size. Get creative and make your garment truly unique!

How do I ensure the correct size for my custom T-shirt or hoodie?

Getting the right size is crucial for a perfect fit. We recommend referring to our comprehensive size chart to ensure you select the correct size for your custom T-shirt or hoodie. It provides detailed measurements for each size option, including chest width, body length, and sleeve length. Measure a garment that fits you well and compare the measurements with our size chart to make an informed decision. Our customer support team is always ready to help if you need further assistance.

PAYMENT INFORMATION

How long does it take for me to get a refund?

It typically takes about 5-10 business days for your return to arrive at our fulfillment center and be processed for a refund. Once we receive your qualifying return, we will approve your refund immediately. Depending on your financial institution, please allow additional 1–2 business days for the credit to post to your bank or credit card account.

What forms of payment do you accept?

We use Square, Stripe and Paypal for payment, and the following cards are accepted: JCB, VISA, MASTERCARD, and AMERICAN EXPRESS.

When will my credit card be charged?

Your credit card will be charged for the cost of each item as it ships. Therefore, you may see multiple credit card charges if you have an order containing multiple items shipped at different times.